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Our Services

Customer service and order line

Hello, dear investment friends:
If you have any questions, please contact Xiangjun.

The following list is the service information related to Taishin Futures. We are honored to serve you, thank you!

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加我為好友 @640pucjc

電子下單或交易相關問題

下單專線：
(02)5570-8055
出金專線：
(02)5570-8090
申訴專線：
(02)5570-8000

公司聯繫資訊

服務電話：
(02)5570-8000
0809-056588(限市話撥打)
服務時間：
上午08:00至下午05:00
客服信箱：
customer@tsfutures.com.tw

與香君聯繫

香君專線：(02)5570-8027
行動電話：0933-213-414
LINE：

@640pucjc
email​​：

F1120013@tsfutures.com.tw

公司相關官網

台新期貨：
https://www.tsfutures.com.tw/
台新證券：
https://www.tssco.com.tw/
台新銀行：
https://www.taishinbank.com.tw/

商品資訊

保證金查詢：
www.tsfutures.com.tw/product-margin
期貨合約規格：
www.tsfutures.com.tw/product-specification
期貨最後交易日期：
www.tsfutures.com.tw/product-LastTradeDate

公司聯繫資訊

服務電話：
(02)5570-8000
0809-056588(限市話撥打)
服務時間：
上午08:00至下午05:00
客服信箱：
customer@tsfutures.com.tw

出金流程

出金專線：(02)5570-8090
台新證券：
https://www.tssco.com.tw/
台新銀行：
https://www.taishinbank.com.tw/

Welcome to Taishin Futures!

Taipei head office

​official website

www.tsfutures.com.tw

Service line

02-5570-8000

0809-056588 (local calls only)

Opening Hours

​account opening period

Monday to Friday 08:00 - 17:00

Order period

Trading hours of various exchanges

Address: (104) 2F-1, No. 96, Section 1, Jianguo North Road, Zhongshan District, Taipei City

Police  language
1. realInternationally tradable commodity related informationInquiries are limited to announcements made by the competent authority.2. Investors should carefully consider the risks they can bear, their professionalism, and take responsibility for their investment decisions and results.3. The trader engages inFutures trading has the obligation to maintain margin, so traders should calculate the amount and proportion of maintenance margin by themselves. After the daily settlement operation of the futures commission merchant, the after-hours margin call is issued to the account whose equity is lower than the maintenance margin required for the unoffset position. The trader shall make up the supplementary amount according to the content of the futures commission merchant's margin call notice before the agreed time . When the intraday risk index is lower than the standard agreed by the futures merchant (for example, 25%), the futures merchant will start to implement the offsetting operation procedure. There are many factors that affect the result of the write-off, which may cause the result of the write-off to be lower than expected, or even cause an excess loss (Overloss), and the trader should still be responsible for the result of the write-off.4. Investors use the electronic order viewing and trading system, and the quotation information will be delayed, missing or interrupted due to factors such as the network and the system. They should use multiple sources of information for verification, and should not place orders based on the quotation information provided by futures traders. the only basis. Investors should pay attention to the relevant risks when using electronic orders and services.5. The futures company will consider the age, knowledge, experience and asset status of the investor to determine whether the investor has the ability to invest in futures. If the investor is not suitable for futures investment, the futures company has to politely refuse the account opening application.6. Due to differences in laws, regulations, trading norms, and internal controls in various countries, traders who engage in domestic and foreign futures trading should recognize that their trading systems and risk control mechanisms may vary depending on the exchanges, re-entrusted futures merchants, or futures merchants in each country. Different regulations exist.7. The Taiwan Futures Exchange has formulated mechanisms such as "price stabilization mechanism" and "market price order within a certain range" in order to prevent erroneous transactions, fat fingers, or instantaneous imbalances in intraday order book liquidity, and to slow down abnormal price fluctuations and protect traders. , the mechanism cannot change the market price trend, and traders should still pay attention to risk control when the position price does not match the market trend.8. When market transactions lose liquidity, traders using market orders may have a situation where the transaction price deviates from the market price at the time of the futures market practice content awareness level, and traders should avoid using market orders when trading commodities with insufficient liquidity.9. Traders who engage in futures trading must first pay the full initial margin, and futures merchants may impose additional margins based on market fluctuations, position concentration, traders' credit status, and transaction nature.10. If the content of the courses linked on this website involves consulting courses, a consultant contract must be signed first.11. The margins for stock futures contracts and various option contracts will vary according to market conditions and are not fixed amounts.12. If the trader holds an out-of-the-money option position, if the price of the transaction object changes significantly, the position will be converted into an in-the-money option, and the margin may increase in multiples.

Taishin Futures  towerNorth head office
Address: (104) 1, 2F, No. 96, Section 1, Jianguo North Road, Zhongshan District, Taipei City  112 Year Financial Management Period Zongzhao No. 002
Order at night: (02)5570-8055   Withdrawal line: (02)5570-8090

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